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The purpose of this statement is to explain to you what personal information we collect and how we may use it.
Studio Kit Direct is committed to protecting your privacy and maintaining the security of any personal information received from you.
COLLECTION OF INFORMATION
When you order, we need to know your name, address, email address and credit card details. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.
If we have trouble processing an order, we will use the information collected to contact you to validate your order details, cardholder’s details and shipping address. We will contact you either by email first,or by telephone. We ask for your telephone number which enables us to contact you urgently if there is a problem with your order.
We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.
We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us directly.
We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site.
You apparent IP Address is also stored along with your order details to help revent fraud.
USE OF COOKIES
We use a technology called “cookies” as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening however, you will be unable to proceed with completing an on-line order. Any information collected in this way can be used to identify you unless you change your browser settings.
CARDHOLDER DETAILS
In order to process credit/debit card transactions, we use a 128bit secure (SSL) connection. If you are not comfortable with this system, please place your order via phone or fax.
CHILDREN’S PRIVACY
It is our policy to refrain from knowingly collecting or maintaining personally identifiable information relating to any person under the age of 18. If you are under the age of 18, please do not supply any personally identifiable information through the site. If you are under the age of 18 and have already provided personally identifiable information through the site, please contact (or have your parent or guardian contact) us immediately using the information below so that we can remove such information from our files.
CONFLICT RESOLUTIONS
We are committed to resolving any disputes as soon as possible. If problems arise, please contact us.
NOTIFICATION OF CHANGES
If we decide to change our privacy policy, we will post those changes this page.
CONTACT
If you have any questions about privacy please contact us by completing the contact form or calling us on 01746 769 768